Returns & Exchange Policy

We want you to feel confident when ordering from Arabswear.

Return Eligibility

You may request a return or exchange within 7 days of receiving your order, provided that:

• The product is unused and unworn
• All original tags are attached
• The item is returned in its original packaging
• The product has not been washed, altered, embroidered, or customized

Items showing signs of wear, washing, damage, stains, perfume, or other use may not be accepted.

Size Exchanges

If you ordered the wrong size, you may request an exchange subject to stock availability.

Customers may be responsible for return and redelivery charges unless the product received was incorrect or defective.

Customized Products

Products with custom embroidery, employee names, company logos, or other personalized features are not eligible for return or exchange, unless there is a manufacturing defect or an error from our side.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery and provide clear photos of the item.

Once verified, we will arrange an appropriate replacement, exchange, or refund.

Refunds

Approved refunds will be processed using the appropriate available refund method.

Processing time may vary depending on your payment provider or bank.